Privacy Policy
Effective date: January 3, 2026
Our Commitment to Your Privacy
At Clearview Window, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal information and your right to privacy.
If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us through our contact page.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or when you contact us. The personal information we collect may include:
- Name and contact information (email address, phone number)
- Inquiry details and messages you send through our contact form
- Service preferences and scheduling information
- Property details relevant to our window cleaning services
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and your usage patterns. This information may include:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website addresses
- Click patterns and navigation paths
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect or receive in the following ways:
To Provide and Maintain Our Services
We use your information to respond to your inquiries, schedule appointments, provide quotes, and deliver our window cleaning services.
To Improve Our Website and Services
We analyze usage patterns and feedback to enhance user experience, develop new features, and improve the quality of our services.
To Communicate With You
We may use your contact information to send you service updates, respond to your questions, provide customer support, and share information about our services.
For Marketing Purposes
With your consent, we may send you promotional materials, special offers, and information about services that may interest you. You can opt out of marketing communications at any time.
To Protect Our Rights and Comply With Legal Obligations
We may use your information to enforce our terms, protect our legal rights, comply with legal requirements, and prevent fraud or misuse of our services.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given us explicit permission to process your personal information for specific purposes.
- Contract Performance: Processing is necessary to fulfill our contractual obligations to provide you with our services.
- Legitimate Interests: We have legitimate business interests in processing your data, such as improving our services and protecting our business.
- Legal Compliance: Processing is necessary to comply with legal obligations and regulatory requirements.
How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These providers are contractually obligated to protect your information.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
With Your Consent
We may share your information for any other purpose with your explicit consent.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using secure SSL/TLS protocols
- Secure storage systems with access controls and authentication
- Regular security assessments and updates to our systems
- Limited access to personal information on a need-to-know basis
- Staff training on data protection and privacy best practices
However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we collected the information
- Legal and regulatory requirements for retention
- Our legitimate business interests
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access
You have the right to request copies of your personal information that we hold.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we delete your personal information under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object
You have the right to object to our processing of your personal information under certain conditions.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Browse our website without creating an account or submitting information
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and in accordance with applicable privacy laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Third-Party Websites and Services
Our website may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date at the top.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We are committed to working with you to obtain a fair resolution of any privacy concerns.
Contact Us